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Freshsales is easy to use, intuitive, feature-rich, affordable customer relationship management (CRM) software. It helps you…
Improve productivity and focus on strengthening relationships with your leads by setting up intelligent workflows that can identify triggers, decide on follow-up actions and create rules to connect the two.
Freshsales makes it easy to capture leads from web forms. Freshsales Smartforms use the existing web form to connect with the CRM and automatically captures sign-ups as new leads in the CRM.
New lead profiles are enriched with their social media information, including photo, activity on your website and lead score. This enables sales reps to focus on sales instead of collecting and entering lead data manually into the CRM.
By using the Freshsales mobile app, you and your team get a 360° view of leads, contacts, accounts and deals. You can also update lead and deal statuses in real-time, email and call your leads, create voice notes, schedule tasks and appointments with calendar. Stay updated on tasks and reminders with push notifications and more!
"We initially had Salesforce CRM but didn't really use it. The instance was incredibly complicated because it allows for so much customization that you end up doing nothing. When we explored Freshsales CRM, the first thing I remember saying is, okay, the interface is clean and simple."
"Over time, Insightly seemed like a basic contact management system, and it didn't offer much to improve our sales practice. After a while, we practically used it as nothing more than a database. We didn’t really know all the features we needed until we discovered Freshsales. So many new and beneficial features, like email tracking and lead scoring (which was entirely new and fascinating). The bulk editing within the application is a huge time-saver for our campaigns."
“Prior to using Freshsales, our processes were largely manual. There was a huge risk of deals falling through the cracks. The amount of time we took from analysis to installation was a mess, and we honestly faced a lot of customer-related issues. Today, I can’t tell you how often I hear employees from different departments telling me-Wow! You save me hours every week!”
“For a business like ours with an anticipated high-velocity sales, you only want to make a sales CRM decision once. We explored multiple CRMs before choosing Freshsales. Pipedrive had limited capabilities; we weren’t able to easily track our customer journey end-to-end and spot our best leads. Salesforce was way too complex in addition to being expensive. With Freshsales, the interface is straightforward, we get deeper visibility into our sales pipeline and we’re able to generate powerful reports — in one hassle-free package.”